Privacy Policy

Last updated: January 2, 2025

1. Introduction

RevDMS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our revenue and document management system.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly, including:

  • Name and contact information (email, phone number, address)
  • Account credentials and authentication data
  • Billing and payment information
  • Company and business information
  • Communications and support inquiries

2.2 Usage Information

We automatically collect certain information about your use of the Service:

  • Log data (IP address, browser type, access times)
  • Device information (hardware model, operating system)
  • Usage patterns and preferences
  • Performance and error data

2.3 Business Data

As part of the Service, you may upload business data including documents, financial records, customer information, and other business-related content. This data remains your property and is processed according to our data processing agreement.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage subscriptions
  • Send administrative information and updates
  • Respond to inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information:

  • With service providers who assist in operating the Service
  • To comply with legal obligations or valid legal requests
  • To protect the rights, property, or safety of RevDMS and users
  • With your consent or at your direction
  • In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When data is no longer required, we securely delete or anonymize it according to our data retention policies.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal information
  • Correct or update inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent where processing is based on consent

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will promptly delete it.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies required for the Service cannot be disabled.

11. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the Service or via email. Your continued use after changes indicates acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@revdms.co
Data Protection Officer: dpo@revdms.co
Address: RevDMS Privacy Department
[Your Business Address]

14. Compliance

This Privacy Policy is designed to comply with applicable data protection laws including GDPR, CCPA, and other regional privacy regulations. We maintain appropriate documentation and processes to demonstrate compliance.

Your privacy is important to us. We are committed to protecting your data and being transparent about our practices.